Standards & engineering
Navigate design manuals, standard details, service requirements, and amendments. Keep edition, scope, and interpretation responsibility visible.
UTILITIES & PUBLIC INFRASTRUCTURE
The field question needs the right source.
Which standard applies? Is this the current manual? Who needs to review the exception?
True Bearing helps utility and public-works teams navigate approved documents, keep revisions in context, and move questions to the right reviewer.
Discuss a Utility Workflow
Historic district, new construction, one street. Which design criteria apply depends on the parcel, the year and the overlay.
Photo: Sara Avalos · Denver, ColoradoBUILT AROUND YOUR OPERATIONS
Keep knowledge connected to the work.
Facilities & field operations
Locate approved equipment and maintenance guidance. Preserve asset and document context, and escalate missing or conflicting information.
Public & applicant support
Help residents, contractors, and applicants find published procedures and requirements, with clear handoffs to authorized staff.
Three connections, three owners, three sets of requirements. Clear labels help in the field. Clear sources help in the office.
Photo: Sara Avalos · Denver, ColoradoA pilot your experts can evaluate.
Start with one document collection, one user group, and the questions your team already receives.
- Citations to document, edition, section, and page
- Defined document owners and update procedures
- Access rules and human review for consequential decisions
- Testing against representative questions and known conflicts
- Reports on unresolved questions, review decisions, and follow-up
HAVE A PROBLEM WORTH SOLVING?
Start with a workflow worth improving.
Bring us the document set, compliance process, or contract requirement. We’ll define a focused pilot with source citations, review responsibilities, and measurable acceptance criteria.
RESIDENT SERVICE
Fewer routine calls. More time for people.
Explore a website assistant for public information, with approved sources, human handoffs, and a focused pilot.
Utility & Municipal Service Assistants →